Muschem AB strive to always protect your personal information on the best way and in compliance with data protection rules. This privacy policy is to inform you about how your personal informationis ​processed by Muschem AB.

What is personal information and what is the treatment of personal data?
Personal information is any information which directly or indirectly attributable to a person who is alive. For example can images and sound recordings processed in the computer be personal information even if no names are mentioned. Encrypted data and various types of electronic identities (eg IP number) is personal data if they can be linked to individuals. Any action with personal information constitutes processing, regardless of whether it or not by automatic.

Who is responsible for the personal information we collect? 
Muschem AB, Organization nr: 556029-3085, E-mail:

What personal information do we collect?
Muschem AB collects information from you when you buy from us. We collect: Name, Address / shipping information, Phone number, E-mail address, IP number

Additional information provided by you (eg card number) is tied to our payment solutions that are handled by Klarna, Dibs, Paypal, SEB. Muschem AB does not collect any personal nformation about the payment.  Muschem AB is dealing with information about the goods you have purchased, clicked or put in your cart. We also measure details of your purchase history, your buying patterns and preferences as our customer. We also deal with IP address, language settings, geographic information and other data we receive in connection with your visit to

For what purpose do we collect personal information?
Manage your orders and returns.
Inform via SMS notification / e-mail delivery status.
Communicate with you in case of any problems with the delivery and answer questions.
Preventing abuse or inappropriate use of our services.
Following the accounting act.
Fulfill agreements with third parties, Freight Forwarders (PostNord, Schenker).
In order to deliver a personalized experience of our services.
In order to adapt for your behavior and preferences.

Legal basis:
Completion of the purchase agreement. Collection of your personal information is required for us to fulfill our obligations under the purchase agreement. If the information is not supplied, our commitments are not fulfilled and we are therefore forced to deny the purchase. Legal obligation. This collection of your personal information is required by law. If the information is not provided, our legal obligation is not fulfilled and we are therefore forced to deny the purchase. Statutory requirements for storage as e.g. accounting rules mean that we are required to save the information for seven years. Other legitimate reasons that information must be saved, for example not paid debts.

From what sources we collect your personal information?
In addition to the information you provide to us or that we collect from you based on your purchases and how you use our services, we may also collect personal information from someone else (so-called third party). The information we collect from third parties is as follows: 1) Address information from public records to be sure that we have the right address for you. 2) information about credit ratings from credit rating agencies, banks or information companies.

Customer consent of e-mail address:
Through your purchase, you agree that Muschem AB may use your email address to the following:
E-mail records to be able to market to you by e-mail. Other marketing such as custom audiences to advertise to customers via social channels like Facebook, Instagram, Facebook Audience Network, etc. As long as we have your approval, we will save your information. The customer can at any time reject the newsletter by contacting us by email or phone. As long as the agreement is to be with the other promotions such as custom audiences, we will save your information. The customer can always reject to be included in the register by contacting us via email or phone. Request for register extract. Customer has the right at any time to request information about the personal information held by Muschem AB. Correct data: If there would be something wrong in the customer information, the customer can request to have it corrected, by contacting us.

Who we may share your personal information with?
Data processors. In cases where it is necessary for us, we share your information with companies that are known as data processors for us. A data processor is a company that processes the information on our behalf and under our instructions. We have data processors who help us with: 1) Transportation (logistics companies and freight forwarders). 2) Payment Solutions (banks and other payment service providers).3) Marketing (print and distribution, social media, media agencies or advertising agencies). 4) IT services (companies that handle the necessary operational, technical support and maintenance of our IT solutions). When your personal information is shared with the data processor, it is only for purposes that are compatible with the purposes for which we collect information (such as to meet our obligations under the purchase agreement). We check all data processors to ensure that they can provide sufficient guarantees on the security and privacy of personal data. We have agreements with all data processors through which they guarantee the safety of the personal data processed and undertakes to comply with our safety requirements and constraints and requirements for international transfers of personal data. Companies who are independent data controllers. We also share your personal information with certain companies that are independent data controllers. The company is independently responsible for personal information means that it is not we who control how information is presented to the company should be treated. Independent Data controllers who we share your personal data with are: 1) Public authorities (police, tax authorities or other authorities) if we are required to do so by law or in cases of suspected crimes. 2) Companies that provide general goods transport (logistics and forwarders). 3) Companies that offer payment solutions ( banks and other payment service providers). When your personal information is shared with companies that are independent data controller applies the company's privacy policies. How to contact us if you have questions related to data protection? Send us an email at

Transfer of personal data to third countries
Muschem AB, our suppliers and partners covers as a rule only your personal data within the EU / EEA. In cases where personal data are processed outside the EU / EEA, there is either a decision by the commission to the third country in question ensures an adequate level of protection or appropriate safeguards to ensure that your rights are protected. We transfer personal data to the United States with the support of the European Commission's clauses permitted the transfer to third countries.

How long do we keep your data?
We never treat your personal data for longer than is permitted by applicable law, regulation, practice, or official decisions. The data can for example be kept longer if required by the Consumer or the Accounting Act. The personal data stored and processed in Muschem IT systems. You can always contact us to request that we remove your personal information.


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